MANUAL

 

RIDEYE USER MANUAL

 

First use

Make sure to fully charge your Rideye before its first use.

What's in the box?

  • Rideye camera
  • Micro USB charge/sync cable
  • Softer handlebar mount band
  • Thicker handlebar pad

 

Installation

Simply wrap the silicone band around your handlebar, and then twist your Rideye horizontally to achieve the best video perspective. If you have large-diameter handlebars and are having trouble securing the band, switch to the softer silicone handlebar band. Click here for a video on how to replace the handlebar band.

Some installation tips to ensure stable video:

  • Attach Rideye as closely as possible to the center of the handlebar, where the handlebar diameter is greatest.
  • Tighten the silicone band as securely as possible.  The harder silicone band usually results in more secure installation.
  • If you have small-diameter handlebars, consider switching to the thicker handlebar pad, included in your Rideye box.

Seatpost mount installation

  1. Prepare the Rideye you wish to use on the seatpost mount. This involves switching to the soft silicone handlebar band, and removing the silicone handlebar pad. Click here for a video on how to replace the handlebar band.
  2. Remove your seatpost.
  3. Slide your seatpost mount over your seatpost, and tighten both screws. You may need to use a combination of the included rubber shims to ensure a close fit. The mount should fit snugly on the seatpost before tightening.
  4. Install your Rideye on its seatpost mount, and rotate it into position.

 

Normal operation

Make sure to attach Rideye to your handlebars or seatpost mount before you power it on. This lets the BlackBox crash detection sensors calibrate themselves properly.

To start recording, simply press Rideye’s button. The LED will flash blue from 1 to 4 times to indicate the battery status, as follows:

  • 4 flashes: Over 75% charged
  • 3 flashes: 50% to 75% charged
  • 2 flashes: 25% to 50% charged
  • 1 flash: Under 25% charged

When recording, Rideye’s LED will flash red once per second. 

To turn Rideye off, hold down its button for 3 seconds. 

Protecting video files

Rideye records video in an Infinite Loop. That means that you’ll always have the last 1.5 hours of riding footage on your Rideye (6 hours for the 32GB version).

To prevent important video files from being overwritten by the Infinite Loop process, Rideye has the ability to protect those files. There are two ways this happens:

  • Accident detected: When Rideye detects that the bicycle has fallen over
  • Manual protect: When Rideye’s button is tapped during normal operation

Both of these have the same result:

  • Rideye’s LED will quickly flash red 10 times
  • The current 5-minute video segment will be protected, as well as the previous and subsequent 5-minute segments

 

Accessing recorded video

With Rideye turned off, connect it to your computer using the included MicroUSB cable.  The blue LED will turn on to indicate Rideye is charging. To enable USB Drive mode, just press Rideye’s button. The red LED will turn on, and a few moments later Rideye will appear on your PC.

Note that if your Rideye's battery is very low, it will not connect. If this happens, make sure to charge your Rideye for a few hours before trying again.

On your Rideye, you will see two folders: DCIM and FORMAT.

DCIM

The DCIM folder contains all your recorded video files. Each time Rideye is powered on, it creates a new folder within DCIM. If you open that folder, you’ll see your recorded video file. There are three types of files.

  • ********.MOV (EX: 23020001.MOV): Normal operation file
  • G*******.MOV (Ex: G0000001.MOV): File protected by accident detection
  • P*******.MOV (Ex: P0000001.MOV): File protected by manual protection (button tap)

Remember that protected files (those starting with G and P) remain on your Rideye until you delete them. Make sure you don’t let too many accumulate on your Rideye, or you’ll run out of storage space and won’t be able to record.

System Configuration Files (Format Folder)

The FORMAT folder contains three system configuration files. Let’s look at each one individually:

FORMAT.TXT: Use this to format (erase all videos from) your Rideye. It’s a good idea to periodically format your Rideye, to ensure smooth it doesn't fill up with protected video files. To format your Rideye, follow these steps:

  1. Open FORMAT.TXT
  2. Replace the word “no” with “yes”
  3. Save and close the file
  4. Disconnect your Rideye from your computer

RESO.TXT: Use this to change the resolution that Rideye records at. This lets you increase Rideye’s video storage capacity, but results in a lower-quality video. To change Rideye’s resolution, follow these steps:

  1. Open RESO.TXT
  2. Change the text “1080p” to “720p” or 480p”. (Lowercase p only!)
  3. Save and close the file
  4. Disconnect your Rideye from your computer

TIME.TXT: Follow these steps to change the time stamp that is displayed at the bottom of each video:

Note: Time is set upon the next power-up. To make sure the timestamp is accurate, pick a time in the future (say, 1 minute in the future), record that time in the TIME.TXT file, and turn on your Rideye at exactly that time.

  1. If the TIME.TXT file is not visible, you must format (erase all content) from your Rideye. Follow these steps to do that:
    1. Open FORMAT.TXT
    2. Replace the word "no" with "yes"
    3. Save and close the file
    4. Keeping your Rideye connected, hold the button for 3 seconds until the red LED turns off (blue LED might stay on), then press it again to turn your Rideye on again
    5. TIME.TXT will now be available
  2. Open TIME.TXT. Change the text to reflect the current time. (Rideye uses 24 hour time). For example, 2015 March 12, 16:45:30 would be 20150312164530
    1. More specifically, the format is:
      [4-digit year][2-digit month][2-digit day][2-digit hour][2-digit minute][2-digit second]

 

Charging

To charge Rideye, turn it off and connect it to any USB wall charger or computer port. It takes around 8 hours to charge a fully depleted Rideye battery.

 

Firmware Update

Last updated: January 1, 2015

Click here to download the latest firmware

Periodically, new firmware will be posted on this site. To update the firmware on your Rideye, follow these steps:

  1. Connect your Rideye to your computer, and turn it on
  2. Copy the firmware file (titled FW96650A.bin) to your Rideye's main directory (the folder that appears when you first connect and open the camera
  3. Open the FORMAT folder on your Rideye
  4. Open FORMAT.TXT
  5. Replace the word “no” with “yes”
  6. Save and close the file
  7. Keeping your Rideye connected to your PC, hold the button for 3 seconds until the red LED turns off (blue LED might stay on), then press it again to turn your Rideye on again
    1. Rideye's yellow LED will flash while the firmware is updating. This will take approximately 30 seconds. After this process is complete, your Rideye will re-appear on your PC. The firmware update process is complete.

 

Rigid Mount Replacement Guide: Click Here!

 

Troubleshooting

Red LED keeps blinking fast / stays lit: Storage is full. Remove some protected files or format the camera.